SMOK Nord 4 Instruction Manual and Troubleshooting Guide (2024)

It’s difficult to believe that the famous SMOK Nord pod system is already in its fourth generation. Though it sometimes feels like the Nord has only just appeared on the market, SMOK has actually tinkered endlessly with this product behind the scenes and continues to iterate on the Nord’s design and features. The SMOK Nord 4 has arrived, and we’ve got the ultimate instruction manual and guide for this hot new pod system right here.

We hope that you enjoy our SMOK Nord 4 instruction manual. If you’ve already ordered the Nord 4 and are trying to get a head start on learning how to use your new device before it arrives – or you already own the Nord 4 and are trying to fix a problem with it – you’ll find the information you need right here. We’ll also provide a brief history of the SMOK Nord series, which should aid your decision if you already own an earlier SMOK Nord and are trying to decide whether to upgrade.

Let’s dig in!

SMOK Nord 4 vs. Nord X, Nord 2 and Nord: Is It Worth the Upgrade?

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (1)

If you’re followed the development of the SMOK Nord series, you’ve probably noticed that there’s been quite a lot of feature creep over the years. While the original SMOK Nord was a low-wattage device aimed squarely at beginning and intermediate vapers who preferred high-strength nicotine salt e-liquid, Nord devices have slowly migrated away from the mouth-to-lung vaping paradigm over the years.

With its larger airflow vents, the SMOK Nord 4 caters to the direct-to-lung crowd more than any other Nord device. You definitely wouldn’t want to use it with high-nicotine e-liquid – and you may not like the increased complexity of a device that becomes a bit more like a full-fledged vape mod with each generation. If you’re happy with your vaping experience as it currently is, there’s no reason to buy the Nord 4. If you’re looking for more power, though, you’ll definitely find it with this device.

Here’s an overview of how the different SMOK Nord devices compare and what features each new device offers compared to the previous device.

SMOK Nord

  • 1,100 mAh battery
  • 15 watts
  • No wattage adjustment
  • Uses Nord coils
  • 37 amp charging speed

SMOK Nord 2

  • 1,500 mAh battery
  • 40 watts
  • Adds display and adjustable wattage
  • Uses Nord or RPM coils
  • 2 amp charging speed

SMOK Nord X

  • 1,500 mAh battery
  • 60 watts
  • Adds buttons for easy wattage adjustments
  • Adds shock, water and dust resistance
  • Adds e-liquid window
  • Uses RPM or RPM2 coils

SMOK Nord 4

  • 2,000 mAh battery
  • 80 watts
  • Adds adjustable airflow
  • Adds leather trim option
  • Removes shock, water and dust resistance
  • Removes e-liquid window
  • Uses RPM or RPM2 coils

Wondering what happened to the SMOK Nord 3? The answer is that it doesn’t exist. Since the SMOK Nord X was the third-generation Nord device, the designers at SMOK decided to skip the “Nord 3” moniker entirely.

What Pods and Coils Are Available for the SMOK Nord 4?

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (2)

If you’re familiar with the SMOK Nord series, you know that the coils are interchangeable between the different devices. As long as you’re using the correct pod for the coil – and the coil’s resistance is within the device’s supported range – you can use any coil with any device. The SMOK Nord X and Nord 4 both support SMOK RPM and RPM2 coils, so there are no coils that you can use with the SMOK Nord 4 but can’t use with the SMOK Nord X.

The SMOK Nord 4 works with the following coils.

SMOK RPM Coils

  • 3-ohm mesh coil (10-15 watts); for mouth-to-lung vaping
  • 4-ohm mesh coil (25 watts); for direct-to-lung vaping
  • 6-ohm triple coil (25 watts); for direct-to-lung vaping
  • 8-ohm dual coil (16 watts); for mouth-to-lung vaping
  • 0-ohm single coil (14 watts); for mouth-to-lung vaping
  • 2-ohm quartz coil (12 watts); for thick oils
  • RBA coil; build your own coil with a minimum resistance of .25 ohm

SMOK RPM2 Coils

  • 16-ohm mesh coil (25-50 watts); for direct-to-lung vaping
  • 6-ohm dual coil (12-25 watts); for mouth-to-lung vaping

How to Charge the SMOK Nord 4

You can charge the SMOK Nord 4 by connecting it to your computer using the included USB-C cable. When the device charges, the screen displays a percentage indicator. It also displays an estimate of how long it’ll take until the charging process is complete. When the device is fully charged, the screen will display “100%.”

How to Fill the SMOK Nord 4

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (3)

To fill the SMOK Nord 4, start by pulling the pod out of the device. You’ll see a red silicone stopper on the side of the pod. Lift the stopper and add e-liquid to the pod until the reservoir is almost full. Replace the pod and return it to the device. Don’t begin vaping until you’ve given the coil a few minutes to absorb the e-liquid.

How to Vape with the SMOK Nord 4

After you disconnect the SMOK Nord 4 from the charging cable, you’ll probably find that the device is turned off. Press the fire button five times quickly until you see the SMOK logo. Give the device a moment to start up, and you’ll be ready to vape.

When the SMOK Nord 4 starts up, the screen displays the device’s current wattage. If it shows a number that’s higher than the recommended wattage range for the coil you’re using, press the “-“ adjustment button to lower the wattage. When you’re breaking in a new coil, it’s a good idea to start at the bottom of the coil’s recommended wattage range and increase the power slowly.

To vape with the SMOK Nord 4, simply hold the fire button while puffing. If you’re not happy with the airflow characteristics, turn the ring above the fire button until you achieve your ideal draw.

How to Replace the SMOK Nord 4 Coil

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (4)

After several days of vaping, you’re going to find that the SMOK Nord 4 doesn’t produce the same flavor quality that it did when the coil was new. That means it’s time for a new coil. To replace the SMOK Nord 4 coil, start by removing the pod from the device. On the bottom of the pod, you’ll see the circular outline of the coil. Pull the coil out of the pod and push a new coil in. After filling the tank, don’t start vaping right away. The coil’s cotton wick needs to be completely saturated with e-liquid before you press the fire button.

NOTE: Some SMOK Nord 4 pods have a child-resistant mechanism that prevents easy removal of the coil. If your pod has that mechanism, you’ll need to move a small plastic tab on the bottom of the pod to release the coil. After installing a new coil, move the tab to its original position to lock the coil in place.

How to Fix Problems with the SMOK Nord 4

The engineers at SMOK have been designing industry-leading vaping devices for many years now, and that means you can generally expect a completely problem-free experience with the SMOK Nord 4. If you do happen to encounter an issue, though, we’ve got your back. In this section of our SMOK Nord 4 instruction manual, we’ll explain how to troubleshoot any problem you might encounter.

If you have a problem that you’re unable to fix, don’t be shy – leave a comment! The comment areas in our instruction manuals often end up becoming lively discussion areas, and there’s a good chance that someone will chime in with a potential solution for you.

SMOK Nord 4 Not Charging

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (5)

If your SMOK Nord 4 isn’t charging, the first thing that you should check is the USB cable. You probably have a spare USB-C cable – the cable that came with your phone, for instance – that you can try using. USB cables are very fragile, and they rarely last as long as the devices that come with them.

Don’t forget that, like all vaping devices, the SMOK Nord 4 is designed for charging through a computer. Don’t try charging the device with the wall adapter for a smartphone or tablet. If the Nord 4 doesn’t charge when you connect it to your computer – even after trying a different USB cable – you should try a different computer or USB port.

SMOK Nord 4 Not Hitting

If your SMOK Nord 4 isn’t hitting, follow these steps to troubleshoot the issue.

  • Turn the device on by pressing the fire button five times quickly until you see the SMOK logo.
  • Press the fire button three times quickly to unlock the device.
  • Charge the SMOK Nord 4 battery fully.
  • Remove the pod and make sure that the coil is fully seated.
  • If the device displays an error message when you try to vape, consult the guide at the bottom of this article.

SMOK Nord 4 Leaking

One of the great things about the SMOK Nord 4 is the fact that the coil’s triple-gasket system should make leaking almost impossible under normal usage conditions. If your device does happen to leak, though, the problem should be easily fixable with these steps.

  • Don’t overfill the pod. If the pod is too full, you’ll push e-liquid out of the pod when you close the stopper.
  • Always puff gently when you vape. If you use too much air pressure, you’ll flood the coil, and the e-liquid will spit from the top of the pod or leak out of the air vents.
  • Remove the pod and check the coil. The pod will leak if the coil isn’t fully seated or has damaged gaskets.

SMOK Nord 4 Producing a Burned Taste

SMOK Nord 4 Instruction Manual and Troubleshooting Guide (6)

Vaping should always taste good – and if your SMOK Nord 4 produces a burned taste, it’s definitely a fixable problem. Here’s how to resolve it.

  • Always wait several minutes before vaping when you install a new coil. If dry hits with the SMOK Nord 4 are a persistent problem for you, prime new coils before installing them by putting a little e-liquid on the wick openings.
  • Lower your device’s wattage. If you’re too aggressive with the SMOK Nord 4’s wattage settings, you’ll end up burning the coil’s cotton wick.
  • Replace the coil. If the coil’s wick is burned, the coil will always produce a bad flavor; there’s no way to resolve that issue. Also, it’s important to remember that every coil has a finite lifespan. A vape coil can last several days, but you may experience shorter coil life if you use heavily sweetened e-liquids because sucralose causes coil gunk.

SMOK Nord 4 Producing Weak Hits

A strong, satisfying hit is one thing that you should always be able to count on when you use the SMOK Nord 4. With 80 watts of power at your disposal, the Nord 4 produces enormous clouds compared to what you’d get with a first-generation pod system. If you experience weak hits with the Nord 4, these are the things that you should try.

  • Increase the device’s wattage.
  • Adjust the airflow. If you open the airflow, you’ll get bigger clouds; if you close the airflow, the vapor will become warmer and more intense.
  • Try a different coil. If you switch to a coil with a lower resistance, you’ll get bigger clouds.
  • Increase your nicotine strength. For most vapers, a nicotine strength of 3 mg/ml or 6 mg/ml will work well with the SMOK Nord 4.

SMOK Nord 4 Error Messages

We’ll conclude this SMOK Nord 4 instruction manual with the list of the error messages that you might see when using this device. If your SMOK Nord 4 isn’t hitting – and the screen displays an error message – you’ll find the solution here.

  • BATTERY LOW: The device’s battery is nearly dead. Charge it soon to prevent the device from shutting down.
  • GOODBYE: The device has shut itself down because the battery is dead. Charge the battery.
  • OHMS TOO LOW or OHMS TOO HIGH: The coil’s resistance isn’t within the SMOK Nord 4’s supported range. If you’re using a pre-built coil, the coil probably has a manufacturing fault. You should replace it. If you’re using the RBA deck, you’ve built a coil with an unsupported resistance.
  • NO ATOMIZER: The SMOK Nord 4 doesn’t detect the connected atomizer coil. Remove and reseat the coil. If the error persists, replace the coil.
  • ATOMIZER SHORT: The connected atomizer coil has a short. Remove and reseat the coil. If the error persists, replace the coil. If you’re using the RBA deck, it’s likely that you made an error when building the coil. Check the make sure that the coil isn’t touching the interior of the RBA deck’s metal housing.
  • TIME OVER: You’ve exceeded the SMOK Nord 4’s puff timer. Puffs need to be eight seconds or shorter.
  • PCBA TOO HOT: The SMOK Nord 4 has overheated. Move the device to a cool place and wait a while before vaping again.
  • POWER LOCK: The device’s locking function is enabled. Press the fire button three times quickly to unlock the device. The screen should then display the message POWER UNLOCK.
  1. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (7)

    Bob HGon February 15, 2022 at 10:50 pm

    Great guide. Thank you. I’d suggest adding: “press the “-“ adjustment buttons which are found to the left of the usage display.” VERY annoying Captcha time out which deletes entered comments.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (8)

      David joneson October 14, 2022 at 5:05 pm

      My vape keeps shutting off with a full battery what do I do to fix it

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (9)

      Evelina Vityteon December 3, 2022 at 10:51 pm

      How do I fix it when it says “puff clean”

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (10)

      Kristy Algeron May 20, 2023 at 5:47 pm

      My nord 4 won’t turn on and it’s completely charged. Help!!!

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (11)

      Janjanon June 4, 2023 at 2:01 am

      Do you open your mod again?, i have the same issue

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (12)

      Wandaon March 28, 2023 at 4:07 pm

      So minus stuck on time over. I was going to hit it and the button got stuck and it went to time over. That was 2 hours ago it’s still stuck on time over no matter what I do I can’t get it to do anything. Help!!

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (13)

      Susan Anne Jefferyon May 22, 2023 at 7:05 am

      How do you change the voltage mine shows 0

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (14)

      Lindsey Hornbeckon July 19, 2023 at 5:30 pm

      My Nord 4 will not turn on unless I plug it into the charger. Then I’ll take the charger out and it will not hit no matter what I do! The hit button does not work at all. It will not power it on or off. I don’t know what to do…

  2. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (15)

    Paul leblancon February 18, 2022 at 3:46 am

    I taped a ring on to it so I could hang it on the wall but got some stickiness stuck in the finger firing button on the outside by the leather. Now it holds down sometimes when I fire it up. How can I safely focus that? Thank you for the help and reading this.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (16)

      Randomnerdon May 18, 2022 at 1:56 pm

      99% Isopropyl Alcohol is safe for most electronics but might damage the leather. Maybe try a q tip with alcohol & then wipe the leather with a lightly damp rag.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (17)

      Sarahon September 19, 2022 at 9:52 pm

      Puff clean is showing. And then going back to 5w.
      Can you help?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (18)

      Moishyon December 22, 2022 at 2:05 pm

      how to lock the Wattag on a nord 4 vape

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (19)

      Shawn Brozowskion January 9, 2023 at 4:35 am

      press the “fire” button quickly 3x’s

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (20)

      Shawn Brozowskion January 9, 2023 at 4:36 am

      please ignore last comment, it locks it completely…lol

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (21)

      Jorgieon May 10, 2023 at 8:11 pm

      Stuck on time over screen can’t turn the mod off either

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (22)

      Caraon February 11, 2023 at 6:38 pm

      Keeps reading OHMS to high even though the coil is the correct coil and new

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (23)

      Michelleon May 13, 2023 at 5:42 am

      I have the same problem….how do you fix thus?

  3. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (24)

    Amandaon February 26, 2022 at 7:25 pm

    The TIME OVER will no disappear. It’s stuck in error mode and won’t turn of no matter how many times I’ve pressed the power button.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (25)

      Wendyon March 9, 2022 at 8:03 pm

      I have this issue as well.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (26)

      Gazon June 9, 2022 at 11:30 pm

      Same issue here today

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (27)

      Jovanyon April 13, 2022 at 7:57 pm

      How to take off Time Over

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (28)

      Tougheedon June 8, 2022 at 6:26 am

      My nord 4 won’t turn on, but it charges

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (29)

      Lorenzon September 13, 2022 at 9:00 pm

      Hi, i just changed my coil but after 3 puffs it’s say no atomizer, what should I do?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (30)

      Josh Smithon May 17, 2023 at 4:03 am

      Power lock is stuck on none of the things you a guys say to do are working

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (31)

      Marius Van Der Merweon July 17, 2023 at 12:54 am

      Good day,

      I have the same problem with my Nord 4 (black leather). Charges, but does not come on. It did leak liquid prior to this. May I ask did you manage to resolve your?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (32)

      serenityon August 16, 2022 at 7:33 am

      i threw mine at the wall and it fixed when saying time over

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (33)

      Jenniferon October 9, 2022 at 3:02 am

      Did you ever get timer over to go away mine is doing the same thing now. 😔

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (34)

      Kristyon October 31, 2022 at 9:33 am

      Same issue here

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (35)

      Siyaamon July 8, 2023 at 10:48 am

      My vape won’t turn on but when charging it shows fully charged, changed coil and all. Please help

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (36)

      Timon November 21, 2022 at 7:58 am

      The TIME OVER will no disappear. It’s stuck in error mode and won’t turn of no matter how many times I’ve pressed the power button.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (37)

      Darci Peraltaon March 5, 2023 at 3:47 pm

      How do I reset it when I get this message

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (38)

      Kathrynon April 17, 2024 at 7:09 am

      I cannot turn the power off message reads puff clean

  4. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (39)

    Peteron March 2, 2022 at 7:00 pm

    The pod will not fit in the body I think it might be something to do with the magnets

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (40)

      Charles fishburnon April 2, 2022 at 1:54 pm

      I have been using the nord 4 for a year, its a great device i love it but the past 3 days the device has been malfunctioning. When i press the power button down to hit the vape it acts as if i never let go of the power button so it stays on and continues hitting until the “time over” message appears. Then that message doesnt go away for atleast 3 hours.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (41)

      Jameson October 19, 2022 at 7:11 am

      I had the same issue.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (42)

      Jeannetteon November 9, 2022 at 6:37 am

      I’m having the same issue right now,did you find out why the power button was acting like that?Now my vape is on “time over” does it correct itself?Or is it better to buy a new vape?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (43)

      Sandyon December 15, 2022 at 1:46 pm

      Did anyone ever resolve this? My power button continues to do this until time over. Regardless or new pod or new coil. Also, a second nord 4 i purchased is now doing the same. Seems to be a product design flaw. Very frustrating

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (44)

      Angelaon March 27, 2023 at 1:56 pm

      I have been having the same issue. Has anyone supplied advice to fix this?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (45)

      Gazon June 9, 2022 at 11:34 pm

      When I had this issue one of the magnets have worked loose from the pod and was still stuck in the actual pod housing. The pod then would seat correctly.
      O used tweezers to pull out the old magnet from the previous pod and replaced with a new pod. Problem solved

  5. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (46)

    Chrison March 20, 2022 at 7:24 am

    Hey my Nord 4 keeps spitting juice into my mouth and it’s very off-putting. I’m using an RPM2 coil at 35-40w.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (47)

      Sarah Jane Tootillon September 27, 2022 at 8:17 am

      My nord 4 has come up with first time over on then it changed to puff clean but will not do anything. Won’t let me turn off or interact when you press any buttons. It’s only 6 months old!

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (48)

      Rick Storyon November 4, 2022 at 11:51 am

      I’m having the same problem. I’ve tried hitting the button 5 times, but no change.

  6. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (49)

    Melanieon March 26, 2022 at 7:36 pm

    How to reset the puff

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (50)

      Resident Evilon October 31, 2022 at 8:04 am

      wattage down+ vape button

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (51)

      Darci Peraltaon March 5, 2023 at 3:48 pm

      This isn’t working for me 🙁

  7. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (52)

    Matthew Fairheadon March 27, 2022 at 1:40 pm

    Hi I am using authentic coils with my Nord 4 but I keep getting ohms to high and when I do get the coils to work the number of ohms keep changing every time I fire?

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (53)

      Kayon September 8, 2022 at 1:45 pm

      Having this prob too

  8. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (54)

    mohsenon March 30, 2022 at 11:13 pm

    what is PUFF CLEAN?

    Reply

  9. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (55)

    Zachon April 9, 2022 at 9:26 am

    My nord Leaks from time to time and I also get a liquid from when I inhale to vape it any suggestions on what I should do

    Reply

  10. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (56)

    Kellion April 16, 2022 at 10:16 am

    What is puff clean ?

    Reply

  11. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (57)

    Owenon April 26, 2022 at 7:28 am

    My nord 4 is brand new i am using the rpm 1 0.41 ohm pod that comes with the vape. My problem is that when i leave my pod upside down the juice leaks from where you inhale i am using 50mg nicotine 60pg 40vg juice what can i do to prevent the flooding of the coil?

    Reply

  12. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (58)

    Ivanon May 13, 2022 at 1:15 pm

    Hi my nord 4 was dropped in water and it comes on but now when you change wattage it only changes on the display but it stays on 80 watt

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (59)

      Jennaon July 12, 2022 at 2:44 pm

      Same issue here

  13. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (60)

    Tonya Warrenon May 28, 2022 at 5:18 pm

    Nord 4 device three months old and has started randomly changing the wattage. It will start at 5 and count up to 80 over and over until I turn it off?? Why any troubleshooting???

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (61)

      Gemma Loganon October 10, 2022 at 10:57 pm

      You’re missing an error message, my partners nord 4 is reading ‘puff clean’ and the button seems to be getting stuck. The only way to stop it vaping itself is to remove the pod. What would you recommend as a lot of people seem to have had this issue on other forums but there seems to be no mention of it here

  14. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (62)

    David Lacey IIon June 4, 2022 at 11:10 pm

    My Nord 4 is stuck in power lock mode. Hitting the fire button 3 or 5 times quickly does nothing. I have had this for about 5 months now and it has not been dropped or damaged at all. HELP!

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (63)

      JKon June 18, 2022 at 7:55 pm

      I pulled the tank off and then pressed the fire button a few times. Put the tank back on then it fired up.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (64)

      Johnon July 19, 2022 at 10:07 am

      My Nord 4 is stuck on “Time over” is there anyway to fix this?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (65)

      Sarahon August 14, 2022 at 10:39 pm

      Mine has just done this too!

  15. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (66)

    Donnaon June 8, 2022 at 8:51 am

    Why are my rpm coils for my Nord not fitting in my pods. The box says RPM Mesh ).$ Coil. It will not set in .my pod. and yes I do understand that the pod are different. I wasted my money on coils that do not fit

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (67)

      Roxanne Hensleyon June 12, 2022 at 5:50 am

      I accidently dropped me vape in a cup of sweet coffee about a week ago, now the lights will come in, but the RPH numbers keep going up and won’t stop 5-80, then when I woke up this morning everything still the same as was but t won’t hit,I need my vape lol

  16. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (68)

    Marguerite Con June 11, 2022 at 9:40 am

    The child lock on my pod appears to be permanently locked. I also can’t even see it. How on earth am I supposed to “toggle’ it?

    Reply

  17. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (69)

    mahlatsion June 20, 2022 at 11:02 am

    Nord 4 leather series…watts no longer changing ,stuck @ 63 watts….help please

    Reply

  18. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (70)

    Georgia Skinneron June 22, 2022 at 3:54 pm

    Mine keeps showing the ohms too low no matter what I do. How do I fix it?

    Reply

  19. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (71)

    Gerhardon June 30, 2022 at 9:04 am

    Device 5 months old, well taken care off. All of a sudden having PUFF CLEAN message, device unusable.

    Reply

  20. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (72)

    Ritaon July 14, 2022 at 7:46 pm

    Message “puff clean” will not go away and mod will not allow to turn off vape nor charge

    Reply

  21. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (73)

    Linaon July 18, 2022 at 8:54 pm

    My nord is saying OHMS too high, I have cleaned it and I even changed the coil to a new one and same issue occurs.

    Reply

  22. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (74)

    Claireon July 19, 2022 at 1:05 pm

    Amazing vape, only problem I have no idea how to reset my puff count I’ve tried fire button and down wattage button at the same time, any suggestions?

    Reply

  23. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (75)

    Dustinon August 1, 2022 at 1:28 pm

    Nord 4 only a couple months old and won’t do anything unless it’s plugged into a charger. I rarely hit it maybe 4 or 5 times a day. I’m disappointed

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (76)

      Dallason August 19, 2022 at 1:55 am

      Did you figure this out?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (77)

      Nikkinev85on September 2, 2022 at 9:57 am

      Following… Mine just started this as well.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (78)

      Bethon October 31, 2022 at 1:30 pm

      Mine too. Did you figure out how to fix it?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (79)

      hasnon November 22, 2022 at 11:09 pm

      Same problem, does anyone has a solution?

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (80)

      Maron January 28, 2023 at 3:37 pm

      I’m getting a “NO ATOMIZER” message. On my Smok nord 4. However, one of the connectors inside got stuck in the bottom I can seem to make it pop up again. I always keep my vaper very clean. I don’t really understand why this happened. In fact, I just got this one about 2 months ago.

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (81)

      Garyon March 25, 2023 at 12:43 am

      They are spring loaded you remove your pod to much wore out the spring

  24. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (82)

    Ryan Tayloron August 2, 2022 at 2:56 pm

    My nord 4 is completely locked up. The screen is stuck on no atomizer and no matter what I do it won’t change from that

    Reply

  25. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (83)

    Rachelleon August 8, 2022 at 10:46 pm

    Can it rechay

    Reply

  26. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (84)

    Rachelleon August 8, 2022 at 10:48 pm

    I meant can it RECHARGE!

    Reply

  27. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (85)

    Brendaon August 12, 2022 at 7:45 am

    My vape stopped working when unplugged and charged won’t turn on but it works when plugged in only had this thing for 2 months changed coil still does the same thing

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (86)

      Dallason August 19, 2022 at 1:56 am

      Did you figure this out?

  28. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (87)

    Azizon September 5, 2022 at 5:06 pm

    Puff Clean / frozen

    Reply

  29. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (88)

    Dawn M Cateson September 6, 2022 at 12:21 pm

    I have 2 Nord 4 and both will not turn on- I have charged them, changed coils and still nothing— however the pods work in my old one

    Reply

  30. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (89)

    erikaon October 1, 2022 at 2:27 am

    I have a SMOK nord 4 and the wattage numbers keep counting down from 79W to 5W, then it goes back to 79W and counts down to 5W, eg: 79,78,77,76,75,74,73,72,71…etc. It is fully charged, I replaced the pod and coil. Powered off and back on and the wattage numbers still keep flashing down from 79W to 5W. I can still vape although it might take me pressing power button a few times.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (90)

      Mr. Troubleshooteron June 5, 2023 at 7:46 am

      I have had my nord 4 for almost a year. It started the same, what I did that seem to fix was to spray a little electrical contact on a tissue and clean the many e liquid leaks off the wattage adjusters and the entire outside of the nord 4.

  31. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (91)

    John ellIson October 1, 2022 at 7:43 am

    Puff clean error message.. can’t interact with the device

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (92)

      Staceyon October 5, 2022 at 8:05 am

      Wtf I’m having same issues with wattage and puff clean msg

  32. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (93)

    Derrickon October 4, 2022 at 10:06 pm

    My Smok Nord 4 has not been working for a day now. The error message says ‘PUFF CLEAN’ I have properly cleaned the vape and still nothing. I cant reset it or switch it off. Has anyone else had this issue or knowledge of how to fix this problem?

    Reply

  33. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (94)

    T.R.on October 6, 2022 at 11:47 pm

    RE: Puff Clean Error.

    Remove the tank, clean the surface of the coil, then clean the contacts on the tank and the contacts inside the unit. It went away for me right away when I did that.

    Reply

  34. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (95)

    Kim Son October 19, 2022 at 7:17 pm

    My nord 4 says puff clean and is stuck in this mode

    Reply

  35. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (96)

    GTon November 14, 2022 at 2:57 pm

    To reset the puff counter, simultaneously press the fire button and the wattage-down button. BUT this only works if the pod is removed from the device. That last part (about needing to remove the pod) is generally missing from the instructions I’ve found in web searches.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (97)

      GTon November 14, 2022 at 3:02 pm

      Also note that this only works if the power lock is NOT on.

  36. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (98)

    GTon November 14, 2022 at 3:05 pm

    To reset the puff counter, simultaneously press the fire button and the wattage-down button. BUT this only works if:
    1) the pod is removed from the device; and
    2) the power lock is NOT on.
    That last part (about needing to removing the pod and turning off the power lock) is generally missing from the instructions I’ve found in web searches.

    Reply

  37. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (99)

    Kristin Con November 17, 2022 at 2:51 am

    I’ve tried everything to get my Smok nord 4 to charge….cleaning charging port, using my laptop to charge it, different cords, different wall blocks & NOTHING works!! What do I do now???

    Reply

  38. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (100)

    Helen Smithon November 19, 2022 at 2:30 am

    My vape said ‘time out’ (even though wasn’t using it) and now just constantly says pod detached. Have changed coil, there’s no liquid on the elements. Can’t get message off and it won’t work!

    Reply

  39. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (101)

    Karina Frazelleon December 23, 2022 at 4:58 am

    I think my Nord 4 got wet or something, and now it just says atomizer sorry. I can’t hit it, I can’t turn it off and/on. It keeps showing the fire screen like I’m gonna be able to hit it, but then it flickers off a half second later. The screen keeps flickering on and off like that when it’s plugged in. HELP PLEASE!

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (102)

      Karina Frazelleon December 23, 2022 at 4:59 am

      Meant to say atomizer short**

  40. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (103)

    Kiontae Owenson December 28, 2022 at 11:01 am

    mine did the same have you figured out how to fix this?

    Reply

  41. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (104)

    Michaelon January 26, 2023 at 6:50 am

    Just bought one of these on the recommendation of a friend. I like to feel some resistance when I draw on it but even with both air flow vents fully closed it still feels as if I’m sucking on fresh air. In fact I can tell no difference between fully open and fully closed. Am I doing something wrong?

    Reply

  42. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (105)

    Bryanon January 27, 2023 at 1:17 am

    How can I remove a coil that the top has come off of coil inside the mod?

    Reply

  43. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (106)

    Chris Clyburnon February 9, 2023 at 9:49 am

    I like how the manufacturer obviously ignores anything about the puff clean message

    Reply

  44. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (107)

    Joeon February 10, 2023 at 9:09 am

    Just got my Nord4 and USB cable is not recognized on two different CPUs, so can’t even get started. I’ve been told my brand new cable might be defective but I don’t have another with the same fittings.

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (108)

      Gloriaon February 20, 2023 at 10:44 am

      Porque me sale OHMS TOO HIGH

  45. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (109)

    Sierraon February 19, 2023 at 12:56 pm

    I dropped my nord 4 in tea. And now the charging light is flashing and when I turn it off it says it’s charging. What do I do?

    Reply

  46. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (110)

    David Lacey IIon March 6, 2023 at 8:56 pm

    I’m stuck on puff clean and cannot resolve this. I’m out of the country and need help!!

    Reply

  47. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (111)

    Morganon April 7, 2023 at 11:20 am

    Mine started auto firing I took the coil out and the it said time over then time over went away and now it’s stuck on watt lock what do I do

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (112)

      LZon July 16, 2023 at 9:42 am

      Have you “watt lock” problem been repaired? Bother my Nord 4 and 5 has done this and I cannot use it at all. Not buying another Smok again, though.

  48. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (113)

    Clarenceon April 11, 2023 at 12:10 pm

    Just got a new Nord 4 and using the RPM2 .16 coils. Bought new coils and tried 3 different ones and still getting ohms too low. Any way to fix this as I want to try a direct to lung vape. Thanks

    Reply

  49. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (114)

    Kimmie Morrellon May 27, 2023 at 3:17 am

    Mine won’t do anything when I press the button. It shows the display when plugged in, so it is on. This started out slowly, the button not doing anything when pressed, but finally would. Now I can press it all day and nothing. Every now and then it will let me take a hit. How do I fix this?

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (115)

      kebabon June 11, 2023 at 11:34 pm

      i have the same problem. its so frustrating, i dont know what to do. its just stoped working completely. i cant even turn it off anymore. i can only change the W. also the button sound like it should sound when pressint it, but its just not doing anything. and when i plug it in, instead of a white light on the button, its shows me a yellow light ;((

  50. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (116)

    magda barkhuizenon August 1, 2023 at 8:05 am

    How to clear puff clean message and it counting w by itself from 5w to 80w then got stucked

    Reply

  51. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (117)

    Neil Marchanton August 1, 2023 at 11:44 pm

    Nord 4 stuck on puff clean how do I reset

    Reply

  52. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (118)

    DODYon August 6, 2023 at 11:10 am

    Nord 4 stuck on puff clean .

    Reply

  53. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (119)

    Madeline Igoe10on August 7, 2023 at 4:09 am

    Hello very very frustrated. My vape is not working and I need my nicotine. I have had all kinds of problems with this Smoc 4.

    Leaks into my mouth I get nauseous but yet I still vape

    Now the fire button won’t allow me to turn on when I hit the up/down button it shows the wattage that’s all the vape reads

    Before this happened, it was stuck on lock it will not unlock I really

    I do not want this vape anymore

    I have tried all the troubleshooting text, so please do not tell me something I already did

    Reply

  54. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (120)

    Tracy Kingon August 8, 2023 at 10:56 am

    Nord 4 stuck on puff clean how do I reset

    Reply

  55. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (121)

    Donnaon August 20, 2023 at 9:27 am

    My nord 4 metal sleeve has slipped out of my Vape 4. This is second one that’s done this. How can I fix it?

    Reply

  56. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (122)

    Donald Baranon August 23, 2023 at 10:50 am

    When I hit the fire button and let go, it keeps on going like I’m holding button. Then craps out and says time over. How do I fix this?

    Reply

  57. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (123)

    Cobus Louwon August 30, 2023 at 9:46 am

    Mine fell in the bath for 4s, best advise?

    Reply

  58. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (124)

    Jessica Mikaelsonon September 22, 2023 at 4:57 am

    Hi there. My Nord 4 is completely frozen. First, it couldn’t stop hitting despite me releasing the hit button. To avoid burning the coil, I took out the pod. Then, it showed “no attomizer”, understandable, but it’s been like this all the time, despite the pod being put back in. I’m unable to even turn the device off. How do I reset it?

    Reply

  59. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (125)

    Sarah Mon December 31, 2023 at 9:32 am

    Nord 4 stuck on puff clean how do I reset

    Reply

  60. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (126)

    Paddy Hollandon January 15, 2024 at 1:23 pm

    Hi i am having trouble turning mine on it does have battery power no issue hardly used it but having trouble stating it up it does display battery when power when plugged in

    Reply

  61. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (127)

    Valerie Rauon February 21, 2024 at 1:37 pm

    I have had this SMOK Nord 4 for 4 months, it is 100% charged, new coil, but it will not fire. I get no hit;. What is wrong with it. For the money I paid It should last longer than 4 months? How can i fix?

    Reply

  62. SMOK Nord 4 Instruction Manual and Troubleshooting Guide (128)

    Teresa Keelingon June 17, 2024 at 5:04 pm

    My nord is fully charged but goes off if disconnected to charger

    Reply

    • SMOK Nord 4 Instruction Manual and Troubleshooting Guide (129)

      Jason Artmanon June 17, 2024 at 5:30 pm

      Hi Teresa, how old is your device? If it only works when connected to the charger, the battery probably no longer holds a charge. If this is the case, it’ll be necessary to replace the device. Lithium-ion batteries last for about 300-500 charges on average.

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